Brake Masters Norco, Ca

We've taken several cars here over a period of many years, had work done several times. I've always been happy... read moreWe've taken several cars here over a period of many years, had work done several times. I've always been happy with the service. Maybe I could go somewhere else and get the work done for less, but I trust these guys. That matters to me. Price only matters if I trust the work. These are brakes and other important stuff after all. It's important to have it done right. The guys always explain in detail what needs to be done and show me the parts, the car is usually up on the rack so I can see for myself what the problem is. They are supposed to make recommendations, that doesn't mean that everything has to be done NOW. Just ask, they'll tell you. Worse case scenario, I can always get a second opinion for major work from my regular mechanic if need be. Some other posters who complain about getting ripped could do the same thing. My daughter took one of the cars there recently as the car needed an oil change. I had no idea that Brake Masters even did that. She said that she called around getting prices and that Brake Masters was the least expensive for our car. She might have had a coupon. They've always done right by us, so we'll stick with Brake Masters in Norco. read less

I had to return to this place because my brakes were squeaking like a freight train. I purchased the... read moreI had to return to this place because my brakes were squeaking like a freight train. I purchased the brake pads and rotors from a parts store. Turns out the parts weren't as good a quality as I was lead to believe. However, the guys at BRAKE MASTERS removed the pads and spent over an hour sanding them down so that they wouldn't squeak anymore. They did all the work for FREE. I am once again VERY pleased with the service these guys provide. I'm not surprised that there are lots of complaints on here though. I watch these guys like a hawk when they're working on my car and I keep them accountable. read less

I have custom suede interior in my car. The mechanics here left my windows down while it was raining, which... read moreI have custom suede interior in my car. The mechanics here left my windows down while it was raining, which left my car interior soaking wet. I had to use a towl to soak up most of it when I got home. read less