Brake Masters Redlands, Ca

I have to say amazing customer's service with Omar... Here my story and review...
I went to the VW dealership and... read moreI have to say amazing customer's service with Omar... Here my story and review...
I went to the VW dealership and brakes were going to cost me $750!! That's just crazy, even for someone that doesn't know too much about brakes.
I Google a brake spot and Brake Masters came up here in Redlands. I called and Omar answered the phone and talk about amazing customer service, explained my situation and was totally understanding and really wanted to help me out and gain my business, which he did. Came in today and nothing changed and he remembered my situation, made the visit easy and smooth. They have a lifetime customer from me and will recommend this place to anyone, family and friends. Omar I appreciate your help and thank you. My car feels amazing and I even did my alignment here too. read less

This is where I get my brakes done great customer  service, mechanics are nice and check your tire pressure with... read moreThis is where I get my brakes done great customer  service, mechanics are nice and check your tire pressure with the car specs and they don't max the tire pressure like other shops.   Keep up the good work Brake Masters Team. read less

Omar the manager gave me a call yesterday to inform me that if I was not happy with the alignment... read moreOmar the manager gave me a call yesterday to inform me that if I was not happy with the alignment that he would refund my money. I went in today to get the refund and will take the truck to the Chevy dealer for an alignment this Friday .Omar was nice and polite and so was Johnny, I wish I had a better outcome with the work. I think they need to check into the technicians that are doing the work or maybe the machine if is off. Omar said they do multiple alignments a day and have no problems, but with mine something went wrong. read less