Brake Masters San Marcos, Ca

Customer service dose still exists. I was pleasantly surprised when I came in and was told it might... read moreCustomer service dose still exists. I was pleasantly surprised when I came in and was told it might take 2 hours. So I left ran so errands came back in an hour. They said it might take an hour. OK understandable. To my surprise they got me right in and out in 20min. Love it. I left a place down the road simply because they were nice and tried to accommodate me as best they could. Will be back. Thanks guys. read less

I work right around the corner from Brake Masters, so I tend to come here pretty often. When they first... read moreI work right around the corner from Brake Masters, so I tend to come here pretty often. When they first opened next to my work a few years back, the price was ridiculously high so we never thought to give them a try again. But one day I decided to take my car in for an oil change so I could just walk back to work and they charged me a fair enough price.
Fast forward a year and they've replaced my brake pads and rotors on my charger for only $600. It seems like a lot, but I've been to places who charged that for my old Mazda I had a few years back. They got it done in less than 3 hours as well.
So a couple days ago, I came by for another oil change and since we're all so familiar with each other by now, they gave me an amazing deal on an oil change that would have typically cost me $60-70 (synthetic). All the guys are super friendly and cool so I never feel like I'll be told to get something I don't actually need. It also just helps in general when you get along with them so well.
I'm not sure they'll sell you with their rates alone, but their customer service is amazing along with their dedication to get everything done in a reasonable amount of time. Not to mention the convenience that they're literally 1 minute walking time away from me... such a great place and I'll continue coming here for sure. read less

I called these guys to look at my breaks and asked if they had time to look at it. ... read moreI called these guys to look at my breaks and asked if they had time to look at it. They said no problem and to come right in. I asked if i needed an appointment and they said no. When i got there 20 minutes later, the place was jammed, maybe a good sign that they do good work. I asked the guy at the counter how long he thought it'd be and he said they close at 5. That was over 3 hours away. Not what i expected based on my phone call. I had to leave, i didn't have that much time to wait around, especially if there's no close local business to hang out at. The two start is for wasting my time, i won't be back. read less