Brake Masters Santa Clarita, Ca

Only reason why they are not getting one star is because the mechanics really know how to fix cars. Sadly... read moreOnly reason why they are not getting one star is because the mechanics really know how to fix cars. Sadly Bradley (Manager) and Blake (Manager's son) lack honesty and integrity. You are wondering why I am saying that? Well glad you asked. I called Monday and made an appointment for today to get my car's brakes, alignment and oil leak looked at. Spoke with Blake and he quoted me 169.99 for the front brakes in case I need to get them replaced. This quote included a 30 dollar coupon price and resurfacing of the rotors. I get there today and they check the brakes and find out that there is a crack in them which is causing the noise. So I asked them to replace them. Bradley says it is 189.99 with the coupon. I said Blake quoted me 169.99. He says no that is not true and calls Blake over. Blake looks all puzzled and confused and super shocked in front of his dad. Then tells me that the quote that he gave me was for the brakes only and not including resurfacing. Total BS. I brought it up to Bradley later on while checking out and he tells me that he trained his son and that he believes what his son is saying. WOW... What does that say about you as a trainer and a Father Bradley if that is how you are training your child. You have a very dishonest employee and son. Let me be clear... It is not about the $20.00. It is the principal of the matter. I called 4 different Brake Masters stores while getting my brakes done and they all quoted 169.99. Bradley claims that his store costs more to run and therefore has to charge more. BS again.... You can't tell me that Tarzana, Ca cost less to rent space in then Newhall, Ca.... Come on let's be real.
I miss the Van Nuys Brake Masters. Honesty and integrity was on top of their list.
The Newhall store lost a 20 year customer of this company. read less

It was just a coincidence that I found this place near my job. I called them, and went after work.... read moreIt was just a coincidence that I found this place near my job. I called them, and went after work. They gave me a Free quote and the price was very reasonable.  The customer service  was Excelent. The brakes have a life time warrenty. I was very happy with their work. I sincerely recommend this shop. Thank Donald! read less

These guys are great. They are reasonably
Priced and were able to put new brake pads on within the day I called.