Brake Masters Reviews

What People Say About Brake Masters

Brake Masters did an awesome job on my brakes! The staff is extremely professional in how they answer customer calls.... read moreBrake Masters did an awesome job on my brakes! The staff is extremely professional in how they answer customer calls. They were also very kind and professional when I went to pick up my car. Overall, a great experience! read less

Liz G.

2/01/2022

I brought my family to Oxnard the week between Christmas and New Year's Day from Arizona to decompress from the... read moreI brought my family to Oxnard the week between Christmas and New Year's Day from Arizona to decompress from the year, and to recharge for 2022. I had service done on my vehicle before we left and the vehicle "inspection" that was done apparently didn't reveal some significant issues. The intense vibration upon braking going down the mountain into Camarillo made me seek out help while we were on vacation. My wife found this particular Brake Masters online and we picked it due to the proximity to our hotel, and the good reviews. I called and was able to get our vehicle in first thing the next morning. Johnny was the service advisor I spoke with and he was both pleasant and professional while he was on the phone. I explained the situation and he was on it to get us taken care of. Turns out I needed both lower control arms and a complete front brake overhaul, which made sense to me. He assured me that the job would be done by the end of the day, and it was. Johnny also went above and beyond to make sure we got the best price for the work done, which I appreciate very much. Other people could have easily taken advantage of our situation. He did not. His professionalism and the work that the technician did were both top notch. We've been going to Oxnard on a regular basis for the past 14 years. The people we've met here have always been great to us. These guys were no exception. I hope I never find myself in need of automotive repairs while on vacation again, but if I do, I will be calling Johnny first. I definitely recommend these guys. read less

Charlie E.

1/05/2022

I received excellent customer service Eric was very knowledgeable very professional very patient I got exactly what I wanted and... read moreI received excellent customer service Eric was very knowledgeable very professional very patient I got exactly what I wanted and needed I will definitely return thank you so much for a job well done read less

Doris H.

2/02/2023

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